Terms of Service

Effective Date: January 27, 2025

Welcome to Infindo ("Infindo," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, infindo.com (the "Site"), our semantic decision platform, AI-assisted comparison tools, and all related content, features, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.

These Terms are a legally binding contract between you and Quandelia SRL, a Belgian limited-liability company, Company Number BE0775.602.102, located at Boulevard Bischoffsheim 39/4, 1000 Bruxelles, Belgium.

1. Eligibility and Access

1.1. Age Requirement

You must be at least 16 years old to use the Services. By using the Services, you represent and warrant that you are 16 years of age or older and have the legal capacity to enter into these Terms.

1.2. Account Creation

To access certain features, such as premium Ask Mode, verified badges, or sponsored placements, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account.

1.3. Intended Use

The Services are designed for professional and business use by entrepreneurs, builders, developers, and teams seeking to make informed decisions about products, APIs, services, and technologies. While individuals may use the Services, the content and features are tailored for business and professional decision-making purposes.

2. Description of Services

2.1. Platform Purpose

Infindo is a semantic decision platform that helps entrepreneurs and builders discover, compare, and choose products, APIs, and services. We provide:

Curated product and service discovery
Semantic search capabilities
AI-assisted comparisons and recommendations
User-generated reviews and ratings
Sponsored placements and verified badges
Premium Ask Mode for advanced AI-powered comparisons
Future API access for programmatic queries

2.2. Monetization Model

Our platform operates on a transparent monetization model where vendors pay for exposure, not ranking. Sponsored placements and verified badges are clearly labeled. All recommendations and comparisons are based on semantic relevance and user-generated data, not payment status.

2.3. Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, including the availability of features, database content, or APIs. Our catalog of products, services, and vendor profiles is curated and may change frequently. Entries can be updated, added, or removed without prior notice to reflect market changes, compliance requirements, or editorial judgment. We may also introduce beta features for testing purposes, which may be subject to additional terms.

2.4. Dynamic Listings

Because the Infindo graph is constantly evolving, we do not guarantee that a specific product, service, or comparison will remain available. While we aim to act transparently, we are not obligated to retain or reinstate any listing or related User-Generated Content. If we make material changes that affect your paid placement or verified badge, we will make reasonable efforts to notify you through the contact information on file.

3. Subscription Fees and Payment Terms

3.1. Premium Services

Certain features, such as Ask Mode (premium AI comparisons), verified badges, sponsored placements, and future API access, may require payment of subscription fees or one-time charges.

3.2. Payment Processing

All payments are processed by our trusted third-party payment processor. You agree to pay all applicable fees as displayed on our Pricing page or at the time of checkout. Prices may be displayed in EUR or your local currency.

3.3. Detailed Payment Terms

For complete details regarding subscriptions, billing cycles, refunds, cancellations, and payment disputes, please see our Subscription & Payment Terms.

4. Acceptable Use and User Conduct

4.1. Your Responsibilities

You are solely responsible for your conduct and any data, text, information, reviews, ratings, and content you submit, post, or display on the Services ("User-Generated Content" or "UGC").

4.2. Prohibited Conduct

You agree not to:

Violate any applicable law or regulation.
Post any content that is unlawful, harmful, defamatory, obscene, fraudulent, or otherwise objectionable.
Post fake reviews, manipulate ratings, or provide misleading information about products or services.
Engage in spam, phishing, or attempt to defraud other users or vendors.
Infringe on the intellectual property rights of others.
Misuse sponsored placements or verified badge features.
Attempt to manipulate search results or recommendation algorithms.
Engage in any activity that could harm, disable, overburden, or impair the Services.
Use automated systems (bots, scrapers, crawlers) to access the Services without our prior written consent.
Reverse engineer, decompile, or disassemble any aspect of the Services.
Access or use the Services for competitive purposes or to build a competing product.
Share or resell access credentials or API keys.
Engage in harassment, bullying, or targeted attacks against individuals, groups, or vendors.

4.3. Professional Standards

We expect all users to:

Provide honest, accurate, and constructive reviews and ratings.
Disclose any conflicts of interest or affiliations when reviewing products.
Respect the privacy and confidentiality of others.
Engage in good faith when using comparison and recommendation features.
Report any bugs, security vulnerabilities, or abusive content responsibly.

4.4. Vendor and Sponsored Content Guidelines

Vendors using sponsored placements or verified badges must:

Provide accurate and up-to-date information about their products and services.
Clearly disclose pricing, limitations, and terms of service.
Not engage in deceptive marketing practices.
Respond promptly to user inquiries and complaints when possible.
Comply with all applicable advertising and consumer protection laws.

4.5. Moderation and Enforcement

We reserve the right to:

Remove or modify any User-Generated Content that violates these Terms.
Issue warnings to users who violate our policies.
Suspend or terminate accounts for violations of these Terms.
Report illegal activity to appropriate authorities.
Implement rate limits or access restrictions as necessary to protect the Services.

5. User-Generated Content

5.1. Types of User Content

User-Generated Content on Infindo may include:

Product and service reviews and ratings
Product submissions and recommendations
Comments and discussions
Comparison requests and queries
Profile information and activity

5.2. Content Standards

All User-Generated Content must:

Be accurate and truthful to the best of your knowledge.
Not contain confidential or proprietary information without authorization.
Not violate any third-party rights, including intellectual property, privacy, or publicity rights.
Comply with all applicable laws and regulations.

5.3. License to Your User-Generated Content

By submitting or posting User-Generated Content on or through the Services, you grant Quandelia SRL a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, create derivative works of, publicly perform, and publicly display such content in connection with operating, promoting, and improving the Services.

You represent and warrant that:

You own or have the necessary rights to grant this license.
Your User-Generated Content does not infringe any third-party rights.
You have obtained all necessary consents and permissions for any personal data included in your content.

5.4. Content Retention

We may retain User-Generated Content even after you close your account, to the extent necessary for legitimate business purposes, legal compliance, or as part of our public database of reviews and ratings.

6. Intellectual Property Rights

6.1. Infindo's Intellectual Property

All text, graphics, photographs, trademarks, logos, code, algorithms, curated data, AI models, user interface designs, and other content on the Services (collectively, "Infindo Content") is owned by Quandelia SRL or its licensors and is protected by copyright, trademark, database rights, and other intellectual property laws.

6.2. Limited License to Users

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use Infindo Content solely for your personal or internal business purposes in connection with using the Services. You may not:

Copy, reproduce, modify, distribute, transmit, perform, display, sell, or license any Infindo Content without our prior written permission.
Use our curated data, semantic algorithms, or AI models to train competing systems or create derivative databases.
Extract substantial portions of our database for use outside the Services.
Remove or obscure any copyright, trademark, or proprietary notices.

6.3. API License (Future)

When API access becomes available, separate API Terms of Service will apply, governing usage limits, rate limits, attribution requirements, and commercial use restrictions.

6.4. Trademark Usage

"Infindo" and our logos are trademarks of Quandelia SRL. You may not use our trademarks without our prior written consent, except as necessary to accurately describe your use of the Services.

7. Third-Party Links and Integrations

7.1. External Links

The Services may contain links to third-party websites, products, or services. These links are provided for your convenience and do not constitute an endorsement by Infindo. We are not responsible for the content, accuracy, or practices of third-party sites.

7.2. Third-Party Integrations

We may integrate with third-party services (e.g., payment processors, authentication providers, analytics tools). Your use of such third-party services is subject to their respective terms and privacy policies.

7.3. Vendor Information

Product and service information provided by vendors is the responsibility of those vendors. While we strive to maintain accurate and current information, we do not warrant the accuracy, completeness, or reliability of vendor-supplied content.

8. Copyright and DMCA

8.1. Respect for Intellectual Property

We respect the intellectual property rights of others and expect our users to do the same.

8.2. DMCA Takedown Notices

If you believe that any content on our platform infringes upon your copyrights, you may submit a DMCA takedown notice to our Copyright Agent at:

Copyright Agent
Quandelia SRL
Boulevard Bischoffsheim 39/4
1000 Bruxelles, Belgium
Email: [email protected]

Your notice must include:

A physical or electronic signature of the copyright owner or authorized agent.
Identification of the copyrighted work claimed to have been infringed.
Identification of the infringing material and information reasonably sufficient to locate it.
Your contact information (name, address, telephone number, email).
A statement of good faith belief that the use is not authorized by the copyright owner, its agent, or the law.
A statement, under penalty of perjury, that the information in the notice is accurate and you are authorized to act on behalf of the copyright owner.

8.3. Counter-Notifications

If you believe your content was wrongly removed due to a DMCA takedown notice, you may submit a counter-notification with the required information to our Copyright Agent. We will follow the DMCA counter-notification process as required by law.

8.4. Repeat Infringers

We reserve the right to terminate accounts of users who are repeat copyright infringers.

9. Disclaimers and Warranties

9.1. No Professional Advice

The content provided through the Services, including AI-generated comparisons and recommendations, is for informational purposes only. It is not professional advice (legal, financial, technical, or otherwise). You should conduct your own due diligence and consult qualified professionals before making business decisions based on information from the Services.

9.2. No Warranty for Accuracy

While we strive to provide accurate and current information:

We do not warrant that product information, reviews, or comparisons are complete, accurate, or up-to-date.
Vendor information may change without notice.
User-generated reviews reflect individual opinions and experiences, not objective facts.
AI-generated recommendations are based on algorithms and data that may have limitations or biases.

9.3. No Warranty of Service Availability

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY.

Quandelia SRL does not warrant that:

The Services will be uninterrupted, timely, secure, or error-free.
The results obtained from using the Services will be accurate or reliable.
Any errors in the Services will be corrected.
The Services will meet your specific requirements or expectations.

9.4. Beta Features

Beta features, if offered, are provided on an experimental basis and may contain bugs or errors. We make no warranties regarding beta features, which may be modified or discontinued at any time without notice.

10. Limitation of Liability

10.1. Exclusion of Damages

TO THE FULLEST EXTENT PERMITTED BY BELGIAN AND EU LAW, IN NO EVENT SHALL QUANDELIA SRL, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:

Loss of profits, revenue, or business opportunities
Loss of data or information
Loss of goodwill or reputation
Business interruption
Costs of procurement of substitute services
Any damages arising from your use of or reliance on the Services

10.2. Cap on Liability

OUR TOTAL LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES IS LIMITED TO THE GREATER OF:

ONE HUNDRED EUROS (EUR €100), OR
THE AMOUNT OF FEES YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY.

10.3. Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

11. Indemnification

You agree to defend, indemnify, and hold harmless Quandelia SRL and its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to reasonable attorney's fees) arising from:

Your use of and access to the Services.
Your violation of any term of these Terms.
Your violation of any third-party right, including without limitation any intellectual property, privacy, or publicity right.
Any claim that your User-Generated Content caused damage to a third party.
Your use of AI-generated recommendations or comparisons in making business decisions.

12. Dispute Resolution

12.1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Belgium, without regard to its conflict of law provisions. The Vienna Convention on Contracts for the International Sale of Goods (CISG) shall not apply.

12.2. Jurisdiction

Subject to Section 12.3 below, any disputes arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Brussels, Belgium.

12.3. EU Online Dispute Resolution

If you are a consumer resident in the European Union, you may also use the European Commission's Online Dispute Resolution (ODR) platform, available at https://ec.europa.eu/consumers/odr/. However, please note that we are not obligated to participate in alternative dispute resolution procedures.

12.4. Mandatory Consumer Rights

Nothing in these Terms affects your mandatory statutory rights as a consumer under Belgian or EU law, including rights under the Belgian Code of Economic Law (Book VI) or EU consumer protection directives.

12.5. Class Action Waiver

To the extent permitted by applicable law, you agree that any claims must be brought in your individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. However, this waiver may not be enforceable in certain EU jurisdictions.

13. Termination and Suspension

13.1. Termination by You

You may close your account at any time by emailing [email protected] or using account closure features provided in the Services. Upon closure, your access to premium features will terminate, subject to any applicable refund terms in our Subscription & Payment Terms.

13.2. Termination or Suspension by Us

We may suspend or terminate your account or access to the Services at any time, with or without notice, if:

You have violated these Terms or any applicable law.
You pose a risk to other users, vendors, or the integrity of the Services.
You engage in fraudulent or abusive behavior.
Such action is necessary to comply with a legal obligation or court order.
Your account has been inactive for an extended period.

To preserve the quality and safety of the platform, we may also close accounts or remove access in our sole discretion where continued access is no longer commercially, legally, or operationally viable. We will endeavour to provide advance notice when practicable, but circumstances (including urgent security concerns or legal obligations) may require immediate action without prior warning. You remain responsible for exporting any data or content you wish to retain before your access ends.

13.3. Effect of Termination

Upon termination:

All licenses granted to you under these Terms will immediately cease.
You must cease all use of the Services.
We may delete or deactivate your account and associated data, except to the extent we are required or permitted to retain it by law or for legitimate business purposes.
Provisions of these Terms that by their nature should survive termination shall survive, including Sections 5.3 (License to Your User-Generated Content), 6 (Intellectual Property Rights), 9 (Disclaimers), 10 (Limitation of Liability), 11 (Indemnification), and 12 (Dispute Resolution).

14. General Terms

14.1. Entire Agreement

These Terms, together with the Privacy Policy, Subscription & Payment Terms, and any other legal notices published by us on the Services, constitute the entire agreement between you and Quandelia SRL concerning the Services.

14.2. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by:

Posting the new Terms on the Site with a new Effective Date.
Sending an email notification to registered users (where applicable).
Displaying a prominent notice on the Services.

Your continued use of the Services after any such change constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Services.

14.3. Severability

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions of these Terms will remain in full force and effect.

14.4. No Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Quandelia SRL.

14.5. Assignment

You may not assign or transfer these Terms, or your rights or obligations hereunder, without our prior written consent. We may freely assign or transfer these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.

14.6. Force Majeure

We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fires, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

14.7. Electronic Communications

You consent to receive communications from us electronically (e-mail, in-app messages, notices posted on the Site), and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

14.8. Electronic Signature

By clicking "Sign Up," "Sign In," "Subscribe," "I Agree," or any similar button, or by otherwise affirmatively indicating acceptance of these Terms, you are providing your electronic signature and agree to be bound by these Terms.

14.9. Language

These Terms are written in English. If we provide a translation for your convenience, the English version will prevail in case of any conflict.

14.10. Relationship of the Parties

Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and Quandelia SRL. You have no authority to bind us or make commitments on our behalf.

14.11. Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights, except as may be expressly stated herein.

14.12. Affiliate Disclosure

Infindo may include affiliate links that allow us to earn a commission when you purchase through them. Such links will be clearly labeled, and we will disclose affiliate relationships in accordance with applicable consumer protection laws. By continuing to use the Services, you acknowledge this disclosure.

14.13. Contact Information

If you have any questions about these Terms, please contact us at:

Quandelia SRL
Boulevard Bischoffsheim 39/4
1000 Bruxelles, Belgium
Company Number: BE0775.602.102
Email: [email protected]

By using Infindo, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.